Cancellation Policy & Subscription Terms

Cancellation Policy & Subscription Terms

Below are the Terms and Conditions for our subscription ordering program ("Subscription Terms" or "Terms"). These Terms establish the agreement between Gruppetto Café and you, the subscriber, who enrolls in a recurring payment and delivery plan (each a "Subscription") through the Gruppetto Café website (the "Website"). By subscribing, you acknowledge and accept these Terms, along with all applicable policies, terms, and disclosures related to your purchase.

Your use of the Website is also governed by our general Terms and Conditions and Privacy Policy. If you do not agree to these Terms, please do not proceed with your Subscription.

Subscription Enrollment & Benefits

You may enroll in a Subscription by completing the order form on our Website after logging into or creating your personal account. The benefits of the subscription program, including discounts and delivery frequency options, are outlined on the subscription details page and FAQ section. Gruppetto Café reserves the right to modify subscription benefits, including discount amounts and eligibility, at any time. All changes will apply to future orders.

Eligibility

Subscriptions are available to customers shipping to addresses in Canada and the USA. To enroll, you must have reached the legal age of majority in your jurisdiction and provide a valid email address and telephone number. By subscribing, you confirm that you meet these eligibility requirements.

Payment & Renewal

All fees associated with your Subscription will be displayed at the time of purchase. Payments must be made using an accepted payment method listed on the Website. By enrolling, you authorize Gruppetto Café to charge your provided payment method for each recurring delivery. If your payment fails or is declined, we will notify you via email. Your Subscription will be paused until the issue is resolved. You are responsible for keeping your billing and delivery information current in your account to avoid interruptions.

Changes & Cancellations

You may adjust your subscription frequency, skip a delivery, or cancel your Subscription through Your Account or via your confirmation email. Gruppetto Café may modify these Terms at any time by updating the policy on our Website or sending a notice to your registered email. Continuing with your Subscription after these updates constitutes your acceptance of the new Terms.

Termination by Gruppetto Café

We reserve the right to cancel your Subscription at any time. If we do so, you will only be charged for products that have already been shipped.

Limitation of Liability

Gruppetto Café is not responsible for indirect, incidental, or consequential damages arising from your Subscription. Our total liability will not exceed the amount you have paid during the course of your Subscription.

Governing Law

These Terms shall be governed by the laws of the applicable province or state in which you reside, without regard to conflict of law principles.

By subscribing, you acknowledge that you have read and agree to these Subscription Terms. If you have any questions, please contact our customer support team.

Thank you for choosing Gruppetto Café!